Feb 02, 2016 I have a MacBook Pro, Mac OS X Lion (10.7.5), Safari (6.1.6) I'm doing some checking up on my computer's software's well-being. I've followed the instructions from this page, Stop pop-up ads and adware in Safari, and in /Library/LaunchDaemons I found this file - com.microsoft.office.licensing.helper.plist Now, the instructions of the page in the link I've shared. Method 1: Remove the licensing files Note If the licensing files for Office for Mac 2011 do not exist on your computer, go to the next method. Remove com.microsoft.office.licensing.helper.plist.To do this, follow these steps: On the Go menu, click Computer.; Double-click your hard disk icon. The default name will be Macintosh HD. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Sep 15, 2014 Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. This plan works with Office 2019, Office 2016, and Office 2013. Previous versions of Office, such as Office 2010, may work with Office 365 with reduced functionality. This compatibility with Office does not include the Office 365 F1 plans. Annual commitment required. Custom domain $12/year after the.
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you start Microsoft PowerPoint for Mac, or when you try to open a new presentation, you experience one of the following conditions:
The program closes unexpectedly.
Error message:
Mac Office 2011 Installer
Resolution
To resolve this problem, follow these steps.
Microsoft PowerPoint 2008 or later
Step 1: Remove Powerpoint Preferences
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Preferences.
Drag com.microsoft.powerpoint.plist to the desktop.If you cannot locate the file, PowerPoint is using the default preferences. Go to step 7.
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.plist to the Trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Preferences.
Open Microsoft, and then drag com.microsoft.powerpoint.prefs.plist to the desktop.If you cannot locate the file, PowerPoint is using the default preferences. Go to step 13.
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.prefs.plist to the Trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key whil you click the Go menu.
Open Preferences.
Open Microsoft, and then Office 2008 (or Office 2011).
Drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the desktop.
If you cannot locate the file, PowerPoint is using the default preferences. Go to 'Step 2: Try PowerPoint in Safe Mode Boot.'
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to 'Step 2: Try PowerPoint in Safe Mode Boot.' If the problem is resolved, drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the Trash.
Step 2: Try Powerpoint in Safe Mode Boot
Restart your computer in the Safe Mode. For more information about how to restart your computer in the Safe Mode, click the following article number to view the article in the Microsoft Knowledge Base
2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac
Once in safe mode, test Powerpoint. If the issue continues to occur, proceed to next step.
Step 3: Remove and then reinstall Office
For information how to remove and then reinstall Office, see the following article:
If the issue continues to occur in Safe mode, proceed to Step 3.
Step 4: Use the 'Repair Disk Permissions' option
You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:
On the Go menu, click Utilities.
Start the Disk Utility program.
Click the primary hard disk drive for your computer.
Click the First Aid tab.
Click Repair Disk Permissions.
Note
Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.
Microsoft PowerPoint 2004
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library, and then open Preferences.
Drag com.microsoft.powerpoint.plist to the desktop.
If you cannot locate the file, PowerPoint is using the default preferences. Go to step 6.
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.plist to the Trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library, and then open Preferences.
Open Microsoft, and then drag com.microsoft.powerpoint.prefs.plist to the desktop.
If you cannot locate the file, PowerPoint is using the default preferences. Go to step 11.
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.prefs.plist to the Trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library, and then open Preferences.
Open Microsoft, and then drag PowerPoint Toolbars (11) to the desktop.
If you cannot locate the file, PowerPoint is using the default preferences. The problem is not related to the preference files.
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and then restore the file to its original location. The problem is not related to the preference files. If the problem is resolved, drag PowerPoint Toolbars (11) to the Trash.
Third-party disclaimer information
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.
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Com Microsoft Office Licensing Plist Mac Download
Applies to:Office 2019 for Mac, Office 2016 for Mac
The Volume Serializer (VL) is used to activate Office 2019 for Mac or Office 2016 for Mac as a volume licensed version. It's an approximately 4 mb package file that you run on a user's computer, either before or after you've installed Office.
Download the Volume License (VL) Serializer from the VLSC
Com Microsoft Office Licensing Plist Mac Pro
To download the VL Serializer, do the following:
Sign in to the Volume Licensing Service Center (VLSC).
Select the Download and Keys tab.
Depending on the version that you're deploying, search for 'Office 2019 for Mac Standard' or 'Office 2016 for Mac Standard.'
Select the Download link in the results panel.
Select the Continue button at the bottom of the window.
Select the icon (circle with download arrow) to download the VL Serializer .iso file.
Once the download is complete, mount the .iso file to extract the VL Serializer package file.
Make sure you have the correct VL serializer version for the version of Office that you're deploying to your users.
Version
File name
Office 2019 for Mac
Microsoft_Office_2019_VL_Serializer.pkg
Office 2016 for Mac
Microsoft_Office_2016_VL_Serializer.pkg
Then, deploy and run the VL Serializer package file on each computer that you want to activate Office as a volume licensed version.
Note
You can't use the VL Serializer for Office 2019 for Mac to activate a volume licensed version of Office 2016 for Mac.
Volume licensed versions of Office 2019 for Mac have version numbers of 16.17 or higher. Volume licensed versions of Office 2016 for Mac have version numbers of 16.16 or lower, such as 16.16.2 or 16.15.
Additional information about the VL Serializer
The volume license is located in the /Library/Preferences/com.microsoft.office.licensingV2.plist directory.
The licensing plist generated by the VL Serializer contains data that's encrypted by using the serial number of the boot drive on the computer where it was generated. Upon each Office application launch, the plist is decrypted by using the current boot drive serial number as the decryption key. If the data cannot be decrypted (for example, boot drive serial number is different), Office will go into an unlicensed state without warning.
Because the license plist file is encrypted using information from the computer on which it's installed, you can't copy it to a different computer to activate Office on that computer.
There's a single VL Serializer package that contains a single key that's shared between all volume licensed customer installations.
The VL Serializer package contains a binary executable that's named 'Microsoft Office Setup Assistant.' It's this executable that actually activates the volume license.
If you install the volume licensed version of Office 2016 for Mac from the .iso file downloaded from the VLSC, you don't need to run the VL Serializer. That installer package already has the VL Serializer functionality built-in. But, we recommend that you always download and install the most current version that's available on the Office Content Delivery Network (CDN) on the internet. For more information, see Download Office for Mac to your local network.
The VL Serializer package is compatible with mobile device management (MDM) servers such as Microsoft Intune, Jamf Pro, or FileWave.